DILGASH QADIR M. SALIH

M.S.

Business Administration

Lecturer

THE IMPACT OF GREEN HUMAN RESOURCES MANAGEMENT PRACTICES ON ORGANIZATIONAL EXCELLENCE: AN EMPIRICAL STUDY

The aim of this study is to determine the impact of green human resources management (GHRM) practices on organizational excellence in higher education institutions in Duhok governorate, Kurdistan region. Descriptive and analytical methods were used in this study. GHRM practices (green recruitment and selection, green reward management, green performance appraisal, green training and development, and green career management) were considered as independent variables and organizational excellence was considered as dependent variable for this study. The primary data used in this study were obtained from a structured questionnaire distributed to examine university staff. Seventy-three valid questionnaires have been collected and analyzed. The findings of the research showed that there is a positive correlation between GHRM practices and organizational excellence. Career management has the strongest relationship with organizational excellence and their correlation coefficient is 0.391. Performance appraisal has the lowest value among the independent variables but the correlation is positive (0.302).

THE ROLE OF LOGISTICS SERVICE QUALITY DIMENSIONS ON MARKETING FLEXIBILITY: AN EMPIRICAL STUDY IN DAIRY FACTORIES IN DUHOK GOVERNORATE

The aim of this study is to determine the role of logistics service quality (LSQ) in its functional and operational dimensions on marketing flexibility in diary factories working in Duhok governorate/Kurdistan region. The research problem arises through the research question which states: Do logistics service quality dimensions contribute in achieving marketing flexibility? The primary data used in this study was attained from a structured questionnaire distributed to managers in examined factories. 34 valid questionnaires have been collected and analyzed. The findings of the research show that there was a significant correlation and effect between logistics service quality in its functional and operational dimensions on marketing flexibility. The research presented a set of recommendations, the most important of which are: focusing and attention to all dimensions of the (LSQ) in the researched factories, especially the functional dimension of its greater contribution in achieving marketing flexibility.

THE IMPACT OF ORGANIZATIONAL VALUES ON EMPLOYEE PERFORMANCE, AN EMPIRICAL STUDY ON BANKING INDUSTRY IN KURDISTAN REGION

The aim of this study was to test the impact of organizational values on employee performance in banking industry in Kurdistan region. Four groups of organizational values are identified in this study based on a study accomplished by Woodcock and Francis (1989) [Woodcock & Francis, 1989).Unblocking organizational values. 1st ed., USA.]; namely managing tasks values, managing environment values, managing organization values, and managing relationship values. These were determined as independent variables and employee performance was considered as a dependent variable. Researchers assumed there is a statistically significant correlation between organizational values and employee performance. The primary data used in this study were collected from a sample of 75 employees in different banks in Kurdistan region. The data were analyzed by using correlation and multiple regression analysis by using SPSS software. The results illustrate that organizational values were significantly and positively associated with employee performance in banking industry in Kurdistan region, and the strength of the correlation coefficient vary from one variable to another. Managing tasks received the highest value, with a correlation coefficient of 0.636 when the level of significant was one percent.